Second, after-sales service:
The company always attaches importance to the quality of product after-sales service, and customer satisfaction has always been an important support for our brand to become bigger and bigger. The following are our projects and commitments to customer after-sales service.
1. When the customer purchases a new product, we provide a complete installation and operation instructions and video explanation instructions. Usually, the door-to-door installation and commissioning is free.
2. Free explanation and training for customer related maintenance staff.
1. The warranty period of all products sold by our factory is one year, and free onsite repairs are allowed during the warranty period (except for failure or damage caused by human factors or irresistible natural phenomena).
2. After receiving the product damage information, rush to the scene within seven working days and solve the problem.
3. Users can consult related technical issues through after-sale telephones and get clear solutions.
4. When the product fails in normal use, the company promises the above warranty service.